Sephora Sales and Service Leader

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Location
USA
└Minnesota
└South Saint Paul
Employment
Full-Time
Seniority
Supervisor
Compensation
$26–30/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 29, 2026

About Sephora

Sephora is a global prestige beauty retailer and a leading name in cosmetics, skincare and fragrance. Operating as part of the LVMH group, the brand is known for an extensive portfolio of prestige and emerging beauty labels, a client-centric retail model and a strong emphasis on in-store experience and education.

Sephora — Sales and Service Leader in South Saint Paul, MN. Full-time hourly role ($26–$30/hr) leading store team and client experience.

Role & Responsibilities

  • Lead by example to inspire and coach the sales floor team to deliver exceptional client service and meet store sales targets.
  • Drive client engagement through expert product recommendations, personalized consultations and loyalty program enrollment.
  • Provide ongoing coaching, feedback and development to elevate individual and team performance.
  • Oversee daily store operations including inventory activities, visual merchandising standards and loss-prevention procedures.
  • Support onboarding and continuous learning initiatives to ensure product knowledge and service excellence.
  • Maintain a safe, inclusive and customer-focused shopping environment in line with company policies and standards.
  • Manage scheduling and ensure reliable coverage during peak retail periods (nights, weekends, holidays).

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or a customer-facing service environment (3+ years preferred).
  • Proven ability to coach, motivate and develop front-line teams to achieve sales and service objectives.
  • Strong verbal communication and interpersonal skills with a client-first mindset.
  • Comfortable working in a fast-paced, dynamic retail environment and adapting to changing priorities.
  • Physically able to lift and carry up to 50 pounds and perform routine store tasks.
  • Flexible availability to meet required weekly shifts (30–40 hours/week) including nights, weekends and holidays.

Skills

Sales coaching and performance management Clienteling and personalized selling Product knowledge and demonstration Visual merchandising and store standards Inventory control and loss prevention Effective communication and team leadership Loyalty program execution

Experience

Minimum 2 years of leadership experience in a retail, hospitality or service environment; 3+ years preferred. Demonstrated track record of coaching teams to achieve sales and service goals.

Education

High school diploma or equivalent required; post-secondary coursework in business, retail management or cosmetology preferred.

Workplace

This position is based in South Saint Paul, Minnesota, USA, within easy reach of Minneapolis.

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora cultivates an inclusive, fast-paced retail culture focused on learning, diversity and client experience. Employees are encouraged to share product expertise, collaborate across teams and contribute to a welcoming beauty community.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Lead», «Client Experience Supervisor», «Beauty Sales Supervisor», «Lead Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.