Sephora Sales and Service Leader

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Employment Full-Time
Seniority Mid-Level
Posted Dec 15, 2025

Join Sephora in Schaumburg as a Sales and Service Leader. Full-time role with competitive pay and benefits in a dynamic beauty retail environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury conglomerate renowned for its portfolio of prestigious brands. Sephora is committed to fostering a diverse and inclusive environment where creativity and innovation thrive.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity.
  • Ensure compliance with company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client engagement and service excellence Product knowledge and training Communication and interpersonal skills Adaptability in dynamic environments

Experience

Minimum of 2 years in a leadership role within retail, hospitality, or service sectors.

Workplace

This position is based in Schaumburg, Schaumburg, USA, within easy reach of Chicago. In USA as a whole, Cerulean currently features 3.349 open positions, with 1246 posted this week.

Compensation

$26.00 - $34.00 per hour, dependent on qualifications, experience, and geographic location.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for career growth.

Culture

Sephora is dedicated to creating a community where diversity is celebrated, and inclusivity is a fundamental value. The company fosters an environment where employees feel empowered and respected, contributing to a culture of belonging and innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.