Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Posted
Jul 20, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sales and Service Leader at Sephora Saratoga Springs, Utah. Lead retail team in luxury beauty retail—$24–$27.50/hr, full-time position.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and empowerment
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
  • Provide ongoing feedback and development to elevate team performance and support continuous learning
  • Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily operational tasks including inventory management, visual merchandising, and store standards maintenance
  • Promote a culture of inclusivity and openness where all team members feel empowered and respected
  • Uphold Sephora policies and standards to maintain a safe, enjoyable shopping experience

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve performance goals
  • Strong sales and client service skills with excellent communication and interpersonal abilities
  • Comfortable in fast-paced, dynamic retail environments
  • Quick learner with ability to absorb and share product knowledge and training
  • Physically able to lift and carry up to 50 pounds

Skills

Team leadership and coaching Client service excellence Sales performance management Product knowledge development Inventory management Visual merchandising Team communication Retail operations

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with proven ability to coach and inspire teams to achieve sales goals and drive client satisfaction.

Workplace

This position is based in Saratoga Springs, Utah, USA, within easy reach of Salt Lake City.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Retail Operations Lead», «Client Experience Leader», «Sales Team Coach», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Saratoga Springs, USA

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