Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Posted
Jun 24, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sales and Service Leader at Sephora in Saratoga Springs, UT—lead a retail beauty team, drive sales performance, and inspire client experiences. Hourly full-time role.

Role & Responsibilities

  • Lead, coach, and empower team members to deliver exceptional client service and exceed sales goals
  • Drive overall store performance through strong client engagement, expert product knowledge, and personalized recommendations
  • Support team development through ongoing feedback, training in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
  • Foster a culture of inclusion and openness where team members feel valued and empowered
  • Maintain company policies and help create a safe and enjoyable shopping experience
  • Meet required minimum weekly shift commitments and be available during peak retail operations including nights, weekends, and holidays

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments
  • Proven ability to coach and inspire teams to achieve sales and service goals
  • Strong sales and client service skills with demonstrated results
  • Excellent verbal and interpersonal communication abilities
  • Comfort working in fast-paced, dynamic retail environments
  • Quick learning capability with ability to absorb and share product knowledge
  • Physical capacity to lift and carry up to 50 pounds regularly

Skills

Team leadership Retail operations management Client service coaching Sales performance management Product knowledge development Inventory management Visual merchandising Training and development Performance feedback

Experience

Minimum 3 years of progressive retail, hospitality, or service leadership experience with demonstrated success coaching teams and achieving sales targets.

Workplace

This position is based in Saratoga Springs, Utah, USA, within easy reach of Salt Lake City.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Store Team Lead», «Retail Operations Lead», «Client Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Saratoga Springs, USA

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