Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 27, 2026

Join Sephora in San Leandro as a Sales and Service Leader. Lead a dynamic team, enhance client experiences, and drive store success in a full-time role.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers an inclusive and dynamic work environment where creativity and diversity are celebrated. The brand is dedicated to fostering talent and providing employees with opportunities for growth and development within the luxury retail sector.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity where everyone feels empowered.
  • Ensure adherence to company policies and create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum of 2 years in a leadership role within retail, hospitality, or service environments.

Workplace

The role is situated in San Leandro, San Leandro, USA — conveniently close to San Francisco. Across USA, Cerulean lists 2.192 open roles — 66 of them newly added.

Compensation

$28.00 - $34.30 per hour, dependent on qualifications, experience, and geographic location.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, fostering a supportive work environment where employees' uniqueness is celebrated.

Culture

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes inclusivity and belonging, ensuring a supportive and empowering workplace culture.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.