Sephora Sales and Service Leader

San Francisco California USA

Closed The candidacy window for this position at Sephora has closed.

While this position is no longer receiving submissions as of October 28, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.

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Employment
Full-Time
Seniority
Supervisor
Compensation
$28–32.20/hour
Posted
Sep 19, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sales and Service Leader at Sephora in San Francisco. The role focuses on leading and inspiring retail teams to deliver exceptional client experiences and achieve sales performance targets. Responsibilities include coaching team members, driving store success through client engagement and product expertise, supporting onboarding and continuous learning, executing daily operations including inventory and visual merchandising, and fostering an inclusive, high-performing environment. This is a full-time hourly position with flexible scheduling requirements including nights, weekends, and holiday availability.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • Coach and empower team members through ongoing feedback and development to elevate performance
  • Drive store success through strong client engagement, expert product knowledge, and personalized recommendations
  • Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily operations including inventory management, visual merchandising, and maintaining store standards
  • Foster inclusivity and teamwork by promoting a culture of openness and empowerment
  • Uphold Sephora standards and company policies to ensure a safe and enjoyable shopping experience
  • Maintain flexible scheduling and reliability, including availability during peak retail operations

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve sales goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal skills
  • Physically able to lift and carry up to 50 pounds
  • Ability to work flexible scheduling including nights, weekends, and holidays

Skills

Team leadership Coaching and mentoring Sales management Client service excellence Product knowledge Retail operations Inventory management Visual merchandising Performance management

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment with proven ability to coach and inspire teams and strong sales and client service skills.

Workplace

The role is situated in San Francisco, California, USA.

The setting California

Explore jobs in California or in the USA.

Compensation

The base compensation for this position ranges from USD 28 to USD 32.20 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive and belonging-focused workplace culture.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Service Leader», «Retail Sales Manager», «Store Leadership Associate», «Customer Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

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