Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Posted
Sep 9, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sales and Service Leader at Sephora in San Antonio, TX – lead retail teams and drive beauty sales excellence. $24–$27.50/hr.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and mentorship
  • Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
  • Provide ongoing feedback and development to elevate overall team performance and service excellence
  • Support associate onboarding and continuous learning in loyalty programs, product expertise, and brand initiatives
  • Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
  • Foster an inclusive, empowering culture that celebrates uniqueness and promotes team cohesion
  • Uphold company policies and maintain a safe, welcoming shopping environment
  • Ensure reliable attendance and availability during peak retail operations including nights, weekends, and holidays

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal abilities
  • Physically able to lift and carry up to 50 pounds

Skills

Team leadership and mentorship Sales performance management Product knowledge and expertise Client service excellence Inventory management Visual merchandising Staff coaching and development Retail operations

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment with proven success coaching and inspiring teams to achieve sales and service objectives.

Workplace

The role is situated in San Antonio, Texas, USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives celebrating associate uniqueness.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Sales Leadership Associate», «Retail Service Manager», «Store Operations Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

San Antonio, USA

Continue to the application.