Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Jan 1, 2026

Join Sephora in San Antonio as a Sales and Service Leader. Drive store success and inspire a team in a dynamic beauty retail environment.

Overview

Sephora, a leading beauty retailer under the LVMH conglomerate, is renowned for its innovative approach to beauty retailing. As an employer, Sephora fosters a dynamic and inclusive environment, encouraging creativity and growth among its employees. The brand is committed to offering exceptional client experiences and maintaining high standards in service and product offerings.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client service excellence Sales and product knowledge Communication and interpersonal skills Adaptability and quick learning

Experience

A minimum of 2 years in a leadership role within retail, hospitality, or service sectors is required.

Workplace

The role is situated in San Antonio, Texas, USA. There are currently 5 open positions in San Antonio on Cerulean. Within Texas, Cerulean currently features 176 open roles, including 6 recent additions. Across USA, Cerulean lists 2.211 open roles — 80 of them newly added.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and inclusion in Sephora's beauty community.

Culture

Sephora is dedicated to fostering an inclusive and empowering workplace culture where diversity is celebrated. The company values openness and teamwork, ensuring that all employees feel respected and honored for their unique contributions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.