Sephora Sales and Service Leader

Salt Lake City Utah USA

Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Posted
Oct 21, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora seeks a full-time Sales and Service Leader for its Downtown Salt Lake City store, working 30–40 hours per week. The role leads and develops the team, drives sales and client service, supports store operations, and pays $24.00–$27.50 per hour depending on qualifications, experience, and other legitimate, non-discriminatory business factors specific to the position or location.

Role & Responsibilities

  • Lead and inspire team members, coaching and empowering them to deliver exceptional client service and achieve sales goals.
  • Drive store performance through client engagement, product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to improve team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote an inclusive, open culture where everyone feels empowered and encourage teamwork.
  • Uphold company policies and Sephora standards, helping create a safe and enjoyable shopping experience.

Qualifications

  • Meet the required minimum number of weekly shifts and hours; full-time employees work 30–40 hours per week.
  • Be available during peak retail operations, including nights, weekends, and holidays.
  • Demonstrate punctuality and consistent attendance.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable working in a fast-paced, dynamic environment.
  • Quick learner with the ability to absorb and share product knowledge and training.
  • Physically able to lift and carry up to 50 pounds.

Skills

Coaching and team development Sales Client service Product knowledge Personalized recommendations Communication and interpersonal skills Inventory management Visual merchandising

Experience

At least 2 years of leadership experience in a retail, hospitality, or service environment; minimum 3 years of experience.

Workplace

This position is based in Salt Lake City, Utah, USA.

The setting USA

Explore jobs in the USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits, based on eligibility.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Client Service Supervisor», «Store Sales Team Leader», «Retail Service Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Salt Lake City, USA

Continue to the application.

Country and Language