Sephora Sales and Service Leader
- Location
- SalemNew HampshireUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 16, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader (Full-Time) in Salem, NH. $26–$30/hr. Lead a beauty team and drive store performance.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and collaboration
- Drive overall store success through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and support continuous learning in service excellence
- Assist with inventory management, visual merchandising, and maintaining Sephora's store standards and safety protocols
- Foster a culture of openness and inclusivity where all team members feel empowered and respected
- Execute daily operational tasks and support onboarding and training in loyalty programs and brand initiatives
Qualifications
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service expertise
- Excellent communication and interpersonal skills
- Physically able to lift and carry up to 50 pounds
- Ability to work flexible scheduling during peak retail operations including nights, weekends, and holidays
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with demonstrated ability to coach and inspire teams. The candidate must be comfortable in fast-paced and dynamic retail environments, be a quick learner capable of absorbing and sharing product knowledge, and maintain strong sales and client service acumen.
Education
High school diploma or equivalent; college education or retail leadership certification is preferred but not required.
Workplace
The successful candidate will be located in Salem, New Hampshire, USA, with easy access to Boston.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives celebrating employee uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Leader», «Retail Team Lead», «Beauty Services Manager», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.