Sephora Sales and Service Leader
- Location
- Saint Louis Missouri USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 1, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Sales and Service Leader for its Saint Louis Galleria location to drive store success through team leadership, client engagement, and operational excellence. The role combines coaching and development responsibilities with frontline sales and service delivery, requiring an hourly-based team member to work 30–40 hours weekly across peak retail operations including nights, weekends, and holidays. The successful candidate will foster an inclusive, high-performing environment while upholding Sephora's beauty community standards and delivering personalized client experiences.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development opportunities to elevate team performance
- Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
- Assist with inventory management, visual merchandising, and maintenance of store standards
- Foster a culture of inclusivity and openness where team members feel empowered and valued
- Execute daily operational procedures and uphold Sephora company policies
- Ensure punctual attendance and meet minimum weekly shift requirements
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environments
- Proven ability to coach, mentor, and inspire teams to achieve performance goals
- Strong sales acumen and demonstrated client service excellence
- Excellent verbal and written communication skills
- Physical ability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with proven ability to coach and inspire teams to achieve goals and exceed performance targets.
Workplace
The role is situated in Saint Louis, Missouri, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives as part of Sephora's commitment to a diverse beauty community.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Leader», «Team Lead», «Retail Operations Leader», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.