Sephora Sales and Service Leader
- Location
- Saint LouisMissouriUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 20, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a Sales and Service Leader in Saint Louis, MO. Lead beauty retail teams, drive sales, and inspire exceptional client experiences. Full-time, $24–$27.50/hr.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and exceed sales objectives
- Coach and empower store associates through ongoing feedback, skill development, and performance coaching
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standards maintenance
- Foster a culture of inclusion, openness, and teamwork where all employees feel valued and empowered
- Uphold Sephora brand standards and company policies to ensure a safe, enjoyable shopping experience
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach, inspire, and develop team members toward achieving sales and service goals
- Strong sales acumen and demonstrated client service excellence
- Excellent communication and interpersonal skills
- Comfortable working in a fast-paced, dynamic retail environment
- Quick learner with capacity to absorb and share product knowledge and training
- Physically able to lift and carry up to 50 pounds
Skills
Experience
Minimum 3 years of retail, hospitality, or service industry experience, with at least 2 years in a formal leadership or supervisory role.
Education
High school diploma or equivalent required; retail management certification or advanced beauty/retail training preferred.
Workplace
The role is situated in Saint Louis, Missouri, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives; career development opportunities.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Service Manager», «Client Experience Lead», «Sales Operations Supervisor», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.