Sephora Sales and Service Leader
- Location
- RosevilleCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–29.90/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 16, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader position in Roseville, CA. Lead a retail team, manage store operations, and inspire client experiences. Full-time, $26–$29.90/hr.
Role & Responsibilities
- Lead, coach, and empower team members to deliver exceptional client service and achieve sales objectives
- Drive overall store success through strong client engagement, expert product knowledge, and personalized recommendations
- Provide ongoing feedback and development to elevate team performance and support continuous learning
- Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operations including inventory management, visual merchandising, and maintenance of store standards
- Foster a culture of inclusivity and openness where all team members feel empowered
- Uphold company policies and contribute to creating a safe and enjoyable shopping experience
- Maintain flexibility to work peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environment
- Proven ability to coach, inspire, and develop team members to achieve organizational goals
- Strong sales acumen and demonstrated client service excellence
- Excellent communication and interpersonal skills
- Ability to work effectively in fast-paced, dynamic retail environments
- Quick learner with capacity to absorb and share product knowledge and training materials
- Physical capability to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment. The position profile lists minimum 3 years of required experience; candidates should demonstrate a track record of successfully coaching and inspiring teams while driving measurable sales results.
Workplace
The role is situated in Roseville, California, USA — conveniently close to Sacramento.
Compensation
The base compensation for this position ranges from USD 26 to USD 29.90 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits available based on eligibility; paid time off and other wellness programs as outlined in Sephora's employee benefits package.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Operations Leader», «Team Lead - Sales and Service», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.