Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Apr 23, 2026
About Sephora
Sephora is a global prestige beauty retailer known for a broad portfolio of cosmetics, fragrance, skincare and wellness brands. As part of the LVMH group, Sephora emphasizes innovation in retail, education-led client experiences and a highly inclusive workplace that invests in training and talent development across its store network.
Sephora in Roseville, MN is hiring a Sales and Service Leader. Full-time hourly role ($26–$30/hr) leading store teams and client experience.
Role & Responsibilities
- Lead by example to inspire and motivate the store team, model exceptional client service and uphold Sephora’s customer experience standards.
- Coach and develop team members through ongoing feedback, product education and performance-focused coaching to drive sales and conversion.
- Deliver individualized client engagement, provide expert product recommendations and contribute to store sales targets.
- Oversee daily store operations including inventory tasks, visual merchandising execution and maintaining visual and safety standards.
- Drive a culture of inclusivity and teamwork, ensuring an environment where all colleagues and clients feel respected and welcomed.
- Support onboarding and continuous learning initiatives, including loyalty program education and brand activations.
- Maintain punctuality and reliable attendance; support flexible scheduling during peak retail periods (nights, weekends, holidays).
Qualifications
- Minimum 2–3 years of leadership experience in retail, hospitality or service environments, with a proven ability to coach teams to meet goals.
- Demonstrated sales and client-service skills with a track record of achieving KPIs.
- Excellent verbal communication and interpersonal skills; comfortable delivering product demonstrations and training.
- Able to perform in a fast-paced, dynamic retail environment and quickly absorb product knowledge and operational procedures.
- Physically able to lift and carry up to 50 pounds.
- Availability for a full-time schedule (30–40 hours/week) including nights, weekends and holiday shifts.
Skills
Experience
Minimum 3 years of customer-facing or leadership experience in retail, hospitality or service, with documented success coaching teams and driving sales performance.
Education
High school diploma or equivalent; vocational training or some college preferred.
Workplace
The role is situated in Roseville, Minnesota, USA — conveniently close to Minneapolis.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Healthcare and wellbeing benefits (eligibility-dependent).
Culture
Sephora cultivates a fast-paced, education-driven retail environment that prioritizes diversity, inclusion and continuous learning. Colleagues are encouraged to develop product expertise and deliver elevated, personalized client experiences within a collaborative store culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Retail Sales Supervisor», «Client Experience Leader», «Beauty Advisor Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.