Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 12, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, Rochester, MN. Lead beauty retail operations and inspire high-performing teams. Full-time, $24–$27.50/hr.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and exceed sales goals
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and developmental support to elevate team performance and member capabilities
- Support onboarding and continuous learning in service excellence, loyalty programs, and product expertise
- Execute daily store operations including inventory management and visual merchandising
- Maintain Sephora standards and foster an inclusive, empowering workplace culture
- Ensure compliance with company policies while creating a safe and welcoming shopping environment
- Demonstrate flexibility and reliability across peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach, inspire, and develop team members
- Strong sales acumen and client service expertise
- Excellent communication and interpersonal capabilities
- Physical ability to lift and carry up to 50 pounds
- Comfort navigating fast-paced, dynamic retail environments
- Quick learner with capacity to absorb and share product knowledge and training
Skills
Experience
Minimum 2 years of leadership experience in retail, hospitality, or service environment, with demonstrated success coaching and inspiring teams to achieve sales goals and deliver exceptional client experiences.
Workplace
The role is situated in Rochester, Minnesota, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture celebrating diversity and belonging.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Client Service Manager», «Beauty Department Lead», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.