Sephora Sales and Service Leader
- Location
- RidgelandMississippiUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22–25.50/hour
- Department
- Retail & Boutique Operations
- Posted
- May 12, 2026
About Sephora
Sephora is a global leader in prestige beauty retail, offering a curated assortment of cosmetics, skincare, fragrance and wellness products. The brand operates a large network of stores and a robust digital platform and is part of the LVMH group, benefitting from the resources and standards of one of the world’s foremost luxury conglomerates.
Sephora in Ridgeland, MS is hiring a Sales and Service Leader (full-time). Hourly pay $22.00–$25.50/hr. Lead store teams and elevate client experiences.
Role & Responsibilities
- Lead by example to inspire, coach and develop store team members to deliver exceptional client service and reach sales targets.
- Drive performance through active client engagement, expert product recommendations and personalized service.
- Provide ongoing feedback, training and career development to cultivate a high-performing, inclusive team.
- Support onboarding and continuous learning across product knowledge, loyalty programs and brand initiatives.
- Oversee day-to-day store operations including inventory support, visual merchandising and maintaining brand retail standards.
- Promote a culture of inclusivity, safety and adherence to company policies to ensure a superior shopping experience.
- Maintain flexible availability to cover peak retail hours, including nights, weekends and holidays.
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality or a client-service environment.
- Proven ability to coach and motivate teams to achieve sales and service objectives.
- Strong verbal communication and interpersonal skills, with a client-first mindset.
- Comfortable working in a fast-paced, dynamic retail environment and adapting to new product training quickly.
- Physically able to lift and carry up to 50 pounds as required by store operations.
Skills
Experience
Minimum 2 years of leadership experience in retail, hospitality or another customer-facing service environment, with demonstrated success in coaching teams to meet sales and service targets.
Education
High school diploma or equivalent required; post-secondary coursework or degree in business, retail management or a beauty-related discipline preferred.
Workplace
The role is situated in Ridgeland, Mississippi, USA — conveniently close to Jackson.
Compensation
The base compensation for this position ranges from USD 22 to USD 25.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora fosters an inclusive, education-driven retail culture where diversity, belonging and continuous learning are prioritized. The company emphasizes hands-on product expertise, client-centric service and clear pathways for career growth within the beauty retail sector.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Leader», «Client Experience Leader», «Store Sales Supervisor», «Beauty Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.