Sephora Sales and Service Leader
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Join Sephora in Richmond, United States as a Sales and Service Leader. Lead and inspire teams, drive store success, and enjoy comprehensive benefits in a dynamic retail environment.
Overview
Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and innovation. As an employer, Sephora fosters an inclusive and dynamic work environment where creativity and personal growth are highly valued.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement and expert product knowledge.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Uphold Sephora standards and ensure a safe shopping experience.
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum of 2 years in a leadership role within retail, hospitality, or service sectors.
Workplace
This position is based in Richmond, Virginia, USA. Cerulean lists 5 open roles in Richmond. The broader Virginia area accounts for 29 active listings on Cerulean, 1 of which are new. In USA as a whole, Cerulean currently features 3.345 open positions, with 1242 posted this week.
Compensation
$24.00 - $31.00 per hour, dependent on qualifications and experience.
Benefits
Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Culture
Sephora champions a culture of inclusivity, where diversity is celebrated and everyone is empowered to contribute to the brand's success. The company is committed to creating a supportive environment that respects and honors each individual's uniqueness.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.