Sephora Sales and Service Leader

Closed The candidacy window for this position at Sephora has closed.

While this position is no longer receiving submissions as of April 3, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
USA
└Nevada
└Reno
Employment
Full-Time
Seniority
Manager
Compensation
$24–31/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 3, 2026

About Sephora

Sephora is a global leader in beauty retail known for its broad assortment of prestige cosmetic and skincare brands and an innovation-driven client experience. As part of the LVMH group, Sephora combines a high-energy retail culture with rigorous standards for merchandising, training and client service, offering employees opportunities to develop product expertise and leadership within a fast-paced, consumer-facing environment.

Sephora in Reno, NV is hiring a Sales and Service Leader (full-time). Lead the store team, drive sales and deliver exceptional client experiences.

Role & Responsibilities

  • Lead and inspire the store team by example to deliver exceptional client experiences and achieve sales targets.
  • Coach, develop and provide ongoing feedback to team members to accelerate performance and career growth.
  • Drive client engagement through expert product knowledge and personalized recommendations, including loyalty program activation.
  • Support daily store operations including inventory control, visual merchandising, point-of-sale execution and store standards.
  • Ensure a safe, inclusive and customer-focused environment by enforcing company policies and service protocols.
  • Maintain flexible schedule coverage and reliable attendance during peak retail hours (nights, weekends, holidays).

Qualifications

  • Minimum 2–3 years of leadership experience in retail, hospitality or service environments.
  • Proven ability to coach teams to meet and exceed sales and service objectives.
  • Exceptional communication and interpersonal skills with a client-first mindset.
  • Comfortable working in a fast-paced, dynamic retail setting and able to quickly absorb product training.
  • Physically able to lift and carry up to 50 pounds safely.

Skills

Coaching and team development Client engagement and consultative selling Product knowledge and beauty category expertise Visual merchandising and floor standards Inventory control and loss-prevention practices Point-of-sale (POS) operations

Experience

Minimum 2–3 years of leadership experience in retail, hospitality or service; demonstrated track record of coaching teams to achieve sales goals and deliver high-quality client service.

Education

High school diploma or equivalent; post-secondary education in retail management, hospitality or a related field is a plus but not required.

Workplace

This position is based in Reno, Nevada, USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 31 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora fosters an inclusive, beauty-forward workplace that emphasizes continuous learning, diversity and collaboration. The brand values product expertise, visible leadership and an open environment where employees are encouraged to grow through coaching and cross-functional initiatives.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Beauty Advisor», «Client Experience Supervisor», «Retail Sales Team Lead», «Beauty Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.