Sephora Sales and Service Leader
- Location
- RaleighNorth CarolinaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 30, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader position in Raleigh, NC — lead retail teams, manage sales, and create inclusive beauty experiences. $24–$27.50/hr.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales targets
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Support onboarding and continuous training in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with inventory management, visual merchandising, and maintenance of store standards
- Foster an inclusive, empowering work environment where team members feel valued
- Execute daily operational tasks and uphold Sephora company policies and safety standards
Qualifications
- Minimum two years of documented leadership experience in retail, hospitality, or service sectors
- Proven track record of coaching and inspiring teams to exceed goals
- Strong sales acumen and demonstrated client service excellence
- Excellent communication and interpersonal capabilities
- Ability to thrive in fast-paced, dynamic retail environments
- Physical capability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum three years of leadership experience in a retail, hospitality, or service environment, with demonstrated ability to coach and inspire high-performing teams.
Workplace
The successful candidate will be located in Raleigh, North Carolina, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (details available upon request); inclusion and belonging initiatives celebrating employee uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Lead», «Store Team Lead», «Sales Team Manager», «Client Service Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.