Sephora Sales and Service Leader

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Employment Full-time
Seniority Mid-Level
Posted Mar 4, 2026

Join Sephora in Raleigh, United States, as a Sales and Service Leader. Lead and inspire teams to deliver exceptional client service in a dynamic retail environment.

Overview

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its commitment to beauty and excellence. As part of the LVMH conglomerate, Sephora offers a dynamic environment where innovation and diversity are celebrated. The brand is dedicated to fostering a community where employees can thrive and contribute to the company's ongoing success.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Coach and develop team members by providing ongoing feedback and support.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold Sephora's standards by following company policies and ensuring a safe shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client engagement and service excellence Product knowledge and training Communication and interpersonal skills Adaptability in a dynamic environment

Experience

Minimum of 2 years in a leadership role within retail, hospitality, or service environments.

Workplace

The successful candidate will be located in Raleigh, North Carolina, USA. 5 luxury roles are listed in Raleigh on Cerulean. Across the North Carolina region, Cerulean lists 24 open positions. Cerulean currently advertises 2.194 open roles in USA, including 66 added in the last 48 hours.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Culture

Sephora prides itself on creating an inclusive and empowering workplace where diversity is celebrated, and every team member's uniqueness is honored. The company is committed to fostering a supportive environment that encourages growth and innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.