Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Lead
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 8, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader full-time position in Portland, OR: lead a retail team, drive beauty sales, $24–$27.50/hr.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales targets
- Coach and empower team members through ongoing feedback and performance development
- Drive store success through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Support onboarding and continuous learning in service excellence, loyalty programs, and product expertise
- Execute daily store operations including inventory management, visual merchandising, and adherence to Sephora standards
- Promote a culture of inclusivity and openness where team members feel valued and empowered
- Maintain store safety and compliance with company policies and procedures
- Meet required minimum weekly shifts (30–40 hours) and availability during peak retail operations
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service capabilities
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced, dynamic retail environment
- Quick learner with capacity to absorb and share product knowledge
- Physically able to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of proven leadership experience in a retail, hospitality, or service environment, with demonstrated success in coaching teams and driving sales performance.
Workplace
This position is based in Portland, Oregon, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives; paid time off based on company policy.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Beauty Sales Leader», «Retail Team Manager», «Client Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.