Sephora Sales and Service Leader
- Location
- Porter RanchCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32.20/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 8, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, Porter Ranch, CA – Full-time hourly leadership role managing beauty retail operations and team performance.
Role & Responsibilities
- Lead and coach team members to deliver exceptional client service and achieve sales goals
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and professional development to elevate team performance and capabilities
- Support team onboarding and continuous training in service excellence, loyalty programs, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and store standards compliance
- Foster an inclusive and empowering team culture where every employee feels valued and supported
- Uphold Sephora brand standards and company policies to maintain a safe and welcoming shopping environment
Qualifications
- Minimum 2 years of documented leadership experience in retail, hospitality, or service environment
- Proven track record of successfully coaching and inspiring teams to meet or exceed goals
- Strong sales acumen and demonstrated excellence in client service delivery
- Exceptional verbal and written communication skills with strong interpersonal abilities
- Ability to thrive in a fast-paced, dynamic retail environment
- Quick learner with capacity to rapidly assimilate and communicate product knowledge and training materials
- Physical capability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 3 years of professional experience, with at least 2 years in a formal leadership capacity within retail, hospitality, or service-oriented environments. Candidates should demonstrate a proven ability to manage team dynamics, drive sales results, and maintain high service standards.
Education
High school diploma or equivalent educational qualification required; post-secondary retail management certification or formal training is advantageous.
Workplace
This position is based in Porter Ranch, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 28 to USD 32.20 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Store Manager Associate», «Client Experience Lead», «Retail Operations Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.