Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Mar 2, 2026

Join Sephora in Pittsburgh as a Sales and Service Leader. Lead a dynamic team, drive store success, and enjoy competitive pay and benefits in a supportive environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic environment where creativity and diversity are celebrated, providing employees with opportunities for growth and development within a globally recognized brand.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physical ability to lift and carry up to 50 pounds.

Experience

Minimum of 2 years in a leadership role within a retail, hospitality, or service environment.

Workplace

This position is based in Pittsburgh, Pittsburgh, USA. In USA as a whole, Cerulean currently features 2.248 open positions, with 74 posted this week.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora fosters a culture of inclusivity and belonging, celebrating diversity and encouraging a community where everyone's uniqueness is respected and honored. The company is committed to providing a supportive environment that empowers employees to thrive and succeed.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.