Sephora Sales and Service Leader
- Location
- PhiladelphiaPennsylvaniaUSA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 10, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader in Philadelphia, PA | Part-time leadership role, $26–$30/hr, leading retail team excellence.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and collaboration
- Drive store performance through strong client engagement, expert product knowledge, and personalized product recommendations
- Provide ongoing feedback and coaching to team members to support skill development and career growth
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with inventory management, visual merchandising, and maintenance of Sephora store standards
- Foster a culture of inclusivity and teamwork where all employees feel empowered and valued
- Execute daily operational tasks and uphold Sephora policies to ensure a safe and enjoyable shopping environment
- Maintain consistent attendance and meet minimum weekly shift requirements during peak retail operations
Qualifications
- Minimum 2–3 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve performance goals
- Strong sales and client service skills with demonstrated results
- Excellent communication and interpersonal abilities
- Comfortable working in a fast-paced, dynamic retail environment
- Quick learner with ability to absorb and communicate product knowledge and training
- Physically able to lift and carry up to 50 pounds
- Availability during peak retail operations, including nights, weekends, and holidays
Skills
Experience
Minimum 2–3 years of leadership experience in a retail, hospitality, or service environment with a demonstrated track record of coaching and inspiring teams to achieve sales and service goals.
Workplace
This position is based in Philadelphia, Pennsylvania, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; details available through Sephora's benefits program.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Leader», «Client Service Manager», «Retail Team Lead», «Beauty Service Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.