Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22–25.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Apr 25, 2026
About Sephora
Sephora is a global prestige beauty retailer known for its broad assortment of cosmetics, skincare, and fragrance brands and for blending immersive in-store experiences with digital innovation. As a member of the LVMH group, Sephora emphasizes brand partnerships, product discovery, and inclusive customer service, and cultivates career development across retail operations and corporate functions.
Sephora Pensacola seeks a full-time Sales and Service Leader to lead store teams and drive sales. Competitive hourly pay $22–$25.50/hr.
Role & Responsibilities
- Lead and inspire the store team by modelling exceptional client service and sales behaviour.
- Coach and develop team members through ongoing feedback, training, and performance coaching to elevate results and client experience.
- Drive sales performance through proactive client engagement, expert product recommendations, and loyalty program promotion.
- Support daily store operations including inventory handling, visual merchandising, and maintenance of Sephora store standards.
- Contribute to a culture of inclusivity and teamwork, ensuring adherence to company policies and a safe, enjoyable shopping environment.
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or a service environment; 3+ years preferred.
- Demonstrated ability to coach, motivate and develop a frontline team to achieve sales and service targets.
- Strong client service orientation with proven sales execution and product knowledge capabilities.
- Excellent verbal communication and interpersonal skills; comfortable in a fast-paced, dynamic retail setting.
- Physically able to lift and carry up to 50 pounds and available for flexible scheduling, including nights, weekends and holidays.
Skills
Experience
Minimum of 2 years of leadership or supervisory experience in retail, hospitality or a customer-facing service environment; demonstrated track record of coaching teams to meet sales and service objectives. Prior experience in beauty or cosmetics retail is highly desirable.
Education
High school diploma or equivalent required; post-secondary coursework in retail management, business, or a related field is a plus.
Workplace
The role is situated in Pensacola, Florida, USA — conveniently close to Mobile.
Compensation
The base compensation for this position ranges from USD 22 to USD 25.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits, subject to eligibility.
Culture
Sephora fosters an inclusive, discovery-driven workplace where diversity and individuality are celebrated. The company emphasizes continuous learning, product expertise, and career progression within a dynamic retail environment aligned with LVMH's standards of excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Team Leader», «Retail Floor Supervisor», «Senior Sales Advisor», «Client Experience Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.