Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Jan 22, 2026

Join Sephora in Palo Alto as a Sales and Service Leader. Lead a dynamic team in a luxury retail environment, driving success and client satisfaction.

Overview

Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH group, known for its commitment to luxury and excellence. As an employer, Sephora fosters an inclusive and dynamic environment, encouraging innovation and personal growth within its diverse workforce.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity.
  • Uphold company policies to ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in Palo Alto, California, USA — conveniently close to San Francisco. There are currently 13 open positions in Palo Alto on Cerulean, with 6 added recently. Within California, Cerulean currently features 356 open roles, including 12 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.

Compensation

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, along with a commitment to inclusion and belonging.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, fostering an environment of respect and honor. The company is committed to diversity, equity, and inclusion, ensuring a supportive workplace for all.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.