Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Feb 3, 2026

Join Sephora in Orlando, USA as a Sales and Service Leader. Lead and inspire a team to deliver exceptional client service in a dynamic beauty retail environment.

Overview

Sephora, a leading name in the beauty industry, is part of the Selective Distribution division of the global luxury conglomerate LVMH. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment that fosters growth and celebrates diversity.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Coach and develop team members by providing ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.

Skills

Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum of 2 years of leadership experience in a retail, hospitality, or service environment is required.

Workplace

The successful candidate will be located in Orlando, Florida, USA. 41 luxury roles are listed in Orlando on Cerulean, 4 posted in the last 48 hours. Across the Florida region, Cerulean lists 295 open positions — 8 listed in the past two days. Cerulean currently advertises 2.240 open roles in USA, including 65 added in the last 48 hours.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, fostering an inclusive and supportive work environment.

Culture

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and inclusivity, ensuring that all employees feel empowered and valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.