Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Mid-Level
Posted
Feb 17, 2026

About Sephora

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution business group. Renowned for its curated selection of premium beauty products, Sephora is committed to providing exceptional customer experiences. As an employer, Sephora fosters a dynamic and inclusive work environment, encouraging growth and development among its employees.

Join Sephora in Orland Park as a Sales and Service Leader. Lead and inspire teams in a dynamic beauty retail environment. Full-time position with competitive hourly pay.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client engagement and service excellence Product knowledge and sales acumen Effective communication Problem-solving and adaptability

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in Orland Park, Orland Park, USA — conveniently close to Chicago.

Compensation

$26.00 - $34.00/hr, depending on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and meaningful rewards.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and inclusivity, empowering employees to thrive in a supportive environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Sephora

Sephora Sales and Service Leader

Orland Park, USA

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