Sephora Sales and Service Leader
- Location
- OlympiaWashingtonUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 10, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader position in Olympia, WA; full-time retail leadership role leading client service and team performance at $26–$30/hr.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and empowerment
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and support continuous learning
- Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standards compliance
- Foster an inclusive workplace culture where all team members feel valued and empowered
- Uphold company policies and maintain a safe, enjoyable shopping experience for clients
- Meet flexible scheduling requirements including peak retail hours, nights, weekends, and holiday availability
Qualifications
- Minimum 2–3 years of documented leadership experience in retail, hospitality, or service environments
- Proven ability to coach, inspire, and develop team members to achieve goals
- Strong sales acumen and client service excellence
- Excellent verbal and written communication skills
- Ability to work in fast-paced, dynamic retail environments
- Physical capability to lift and carry up to 50 pounds regularly
- Comfort with quick learning and absorbing product knowledge across diverse beauty categories
Skills
Experience
Minimum 3 years of progressive leadership experience in retail, hospitality, or client-facing service environments, with demonstrated success coaching and motivating teams to achieve sales and service excellence.
Education
High school diploma or equivalent (GED) required; further retail management training or certification is preferred but not required.
Workplace
The successful candidate will be located in Olympia, Washington, USA, with easy access to Seattle.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligible employees); inclusion and belonging initiatives; access to Sephora's employee programs and discounts.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Sales Leader», «Retail Leadership Associate», «Client Service Supervisor», «Beauty Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.