Sephora Sales and Service Leader
- Location
- North BethesdaMarylandUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 10, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader in North Bethesda, MD — $28–$32/hr retail leadership role with team coaching and store performance responsibility.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals
- Coach and empower team members through ongoing feedback and development
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Assist with inventory management, visual merchandising, and maintaining store standards
- Promote a culture of inclusion and teamwork where all employees feel empowered
- Execute daily operational tasks and uphold Sephora company policies
- Model punctuality and consistent attendance during required shifts and peak retail periods
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal skills
- Ability to work comfortably in a fast-paced and dynamic environment
- Quick learner with capacity to absorb and share product knowledge
- Physically able to lift and carry up to 50 pounds
Skills
Experience
Minimum 3 years of retail, hospitality, or service sector experience, with at least 2 years in a leadership or supervisory capacity. Demonstrated success in developing team members and exceeding sales targets.
Education
High school diploma or equivalent; further education in retail management, business, or hospitality is advantageous.
Workplace
This position is based in North Bethesda, Maryland, USA, within easy reach of Washington.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; creation of an inclusive workplace celebrating employee uniqueness.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Retail Leadership Associate», «Client Experience Leader», «Service Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.