Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Feb 16, 2026

Join Sephora in New York City as a Sales and Service Leader. Lead and inspire teams in a dynamic retail environment. Competitive hourly pay and comprehensive benefits included.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment where creativity and diversity are celebrated. The company offers ample opportunities for professional growth and development within the beauty industry.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement and expert product knowledge.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in New York City, New York City, USA. There are currently 38 open positions in New York City on Cerulean, with 10 added recently. Across USA, Cerulean lists 3.456 open roles — 1350 of them newly added.

Compensation

$28.00 - $36.00/hr, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and inclusivity, empowering employees to thrive in a supportive environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.