Sephora Sales and Service Leader
- Location
- New Hyde ParkNew YorkUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 12, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader, New Hyde Park NY. Full-time retail leadership role, $28–$32/hr, managing team performance and client experiences.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and empowerment
- Drive overall store success through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate team performance and foster continuous growth
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, and brand initiatives
- Execute daily operations including inventory management, visual merchandising, and store standards maintenance
- Promote a culture of openness and inclusivity where all team members feel empowered and valued
- Maintain Sephora standards and company policies to ensure a safe and enjoyable shopping experience
- Ensure punctuality, consistent attendance, and flexibility during peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environments
- Proven ability to coach and inspire teams to achieve sales and performance goals
- Strong sales and client service expertise
- Excellent communication and interpersonal skills
- Comfort in fast-paced, dynamic retail environments
- Ability to quickly absorb and share product knowledge and training
- Physical capability to lift and carry up to 50 pounds
Skills
Experience
Minimum 2–3 years of demonstrated leadership experience in a retail, hospitality, or service environment, with proven success in coaching teams, achieving sales objectives, and delivering exceptional client experiences in a dynamic setting.
Education
High school diploma or equivalent; further retail management certification or training is preferred but not required.
Workplace
The role is situated in New Hyde Park, New York, USA — conveniently close to New York.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility); inclusion and belonging initiatives; access to beauty community and employee programs.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Lead», «Store Team Lead», «Sales Supervisor», «Client Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.