Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 11, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader position in Nashville, TN. Lead retail teams, drive sales, and deliver exceptional beauty experiences. $24–$27.50/hr, full-time.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals through coaching and empowerment
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to elevate individual and team performance
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operational tasks including inventory management, visual merchandising, and store standards maintenance
- Foster an inclusive, team-oriented culture that celebrates diversity and promotes employee engagement
- Maintain compliance with Sephora policies and standards to ensure a safe and welcoming shopping environment
- Meet required weekly shift commitments and demonstrate punctuality and consistent attendance
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills with demonstrated track record
- Excellent communication and interpersonal abilities
- Ability to work effectively in a fast-paced, dynamic environment
- Quick learner capable of absorbing and sharing product knowledge and training
- Physically able to lift and carry up to 50 pounds
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment. The source data indicates "Minimum 3 years" as required experience; however, the qualifications section specifies 2 years of leadership experience, which is the explicit requirement stated in the detailed qualifications.
Education
Not specified.
Workplace
The role is situated in Nashville, Tennessee, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Service Leader», «Retail Team Lead», «Client Experience Leader», «Sales Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.