Sephora Sales and Service Leader

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Location
NashvilleTennesseeUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Department
Retail & Boutique Operations
Industry
Selective Retailing & Department Stores
Posted
May 27, 2026

About Sephora

Sephora is a selective beauty retailer and global leader in prestige cosmetics, fragrance, and skincare. Part of the LVMH Moët Hennessy Louis Vuitton portfolio, Sephora operates thousands of stores worldwide and is renowned for its curated product selection, innovative beauty experiences, and commitment to celebrating diversity and inclusivity in the beauty community.

Sales and Service Leader at Sephora Nashville – Full-time retail leadership role; $24–$27.50/hr.

Role & Responsibilities

  • Lead and coach team members to deliver exceptional client service and achieve sales targets
  • Drive store performance through strong client engagement, product expertise, and personalized beauty recommendations
  • Provide ongoing feedback and development opportunities to elevate individual and team performance
  • Support employee onboarding and continuous learning in service excellence, loyalty programs, and product expertise
  • Assist with inventory management, visual merchandising, and maintenance of store standards
  • Foster an inclusive and collaborative workplace culture where team members feel empowered and valued
  • Ensure compliance with company policies and maintain a safe, welcoming shopping environment
  • Execute flexible scheduling and maintain punctuality and consistent attendance during peak retail operations

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environments
  • Proven ability to coach and inspire teams to achieve performance goals
  • Strong sales and client service capabilities
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced, dynamic retail environment
  • Quick learner with capacity to absorb and share product knowledge
  • Physically able to lift and carry up to 50 pounds

Skills

Team leadership and coaching Sales performance management Client service excellence Product knowledge and recommendations Inventory management Visual merchandising Staff training and development Loyalty program execution

Experience

Minimum 2 years of leadership experience in retail, hospitality, or service environments. The source data references "Minimum 3 years" for required experience, though the qualifications section specifies 2 years; 2 years is the authoritative threshold stated in the qualifications section.

Workplace

The role is situated in Nashville, Tennessee, USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; details available through Sephora HR resources.

Culture

Sephora cultivates a beauty community rooted in inclusion and belonging, celebrating the uniqueness of every individual. The brand fosters a fast-paced, collaborative retail environment where team members are empowered to grow, learn, and succeed through meaningful rewards and a commitment to diversity and respect.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Sales Team Lead», «Client Service Supervisor», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.