Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$26–29.90/hour
Posted
Sep 14, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Sales and Service Leader position in Modesto, CA. Lead beauty retail team, drive sales, and inspire client experiences. Full-time, $26–$29.90/hr.

Role & Responsibilities

  • Lead and empower team members to deliver exceptional client service and exceed sales goals through coaching and mentorship
  • Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
  • Provide ongoing feedback and development to elevate team capabilities and support continuous learning initiatives
  • Support onboarding and training in service excellence, loyalty programs, product expertise, and brand initiatives
  • Execute daily operational tasks including inventory management, visual merchandising, and store standards maintenance
  • Foster an inclusive, collaborative culture where all team members feel empowered and celebrated
  • Ensure compliance with company policies and help create a safe, enjoyable shopping experience for clients

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve performance goals
  • Strong sales and client service skills with demonstrated success in driving revenue
  • Excellent communication and interpersonal abilities
  • Ability to thrive in a fast-paced, dynamic retail environment
  • Quick learner capable of absorbing and sharing product knowledge
  • Physical capability to lift and carry up to 50 pounds regularly

Skills

Team leadership Client service excellence Product knowledge Sales performance management Staff coaching and development Inventory management Visual merchandising Loyalty program expertise

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment, with proven success in coaching and inspiring teams to achieve sales and service goals.

Education

High school diploma or equivalent required; additional retail management or beauty industry certification preferred.

Workplace

The successful candidate will be located in Modesto, California, USA, with easy access to Sacramento.

Compensation

The base compensation for this position ranges from USD 26 to USD 29.90 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based); inclusive and supportive workplace culture; ongoing professional development and training opportunities.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Lead», «Retail Leadership Associate», «Client Experience Leader», «Beauty Service Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Modesto, USA

Continue to the application.