Sephora Sales and Service Leader

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Location
Employment Full-Time
Seniority Manager
Compensation $26–31.85/hour
Posted Mar 19, 2026

Sephora in Modesto hiring a Sales and Service Leader (Full-time). Lead retail teams, deliver client service; $26.00–$31.85/hr.

Overview

Sephora is a global beauty retail leader known for an extensive assortment of prestige cosmetics, skincare, and fragrance brands. Operated within the LVMH group, Sephora combines high-touch in-store experiences with digital innovation and invests in training and development to elevate retail talent across its network.

Role & Responsibilities

  • Lead and motivate the store team to deliver exceptional client experiences and achieve sales targets through coaching by example.
  • Drive individual and store performance via expert product recommendations, client engagement, and personalized service.
  • Coach, mentor, and develop team members through onboarding, ongoing feedback, and targeted training on products, services and loyalty programs.
  • Oversee daily store operations including inventory handling, visual merchandising, store standards, and loss-prevention practices.
  • Support scheduling and staffing to ensure consistent coverage during peak retail hours (nights, weekends, holidays).
  • Foster an inclusive, collaborative culture that promotes openness, accountability and a safe shopping environment.
  • Ensure compliance with company policies and operational procedures to maintain a high-quality client experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or service environments (3+ years preferred).
  • Proven ability to coach and develop teams to meet sales and service objectives.
  • Strong client service orientation with demonstrated sales performance.
  • Excellent verbal communication and interpersonal skills.
  • Comfortable working in a fast-paced, dynamic retail environment and adaptable to changing priorities.
  • Availability for flexible scheduling including nights, weekends and holidays; reliable attendance and punctuality.
  • Physical ability to lift and carry up to 50 pounds.

Skills

Retail sales Client engagement Coaching and development Product knowledge Visual merchandising Inventory management Loyalty program execution Strong written and verbal communication Shift scheduling

Experience

Minimum 2 years of supervisory or leadership experience in retail, hospitality, or a customer-facing service environment; 3+ years preferred.

Education

High school diploma or equivalent required; post-secondary coursework in business, retail management, or related fields preferred.

Workplace

The successful candidate will be located in Modesto, California, USA, with easy access to San Francisco. Across the California region, Cerulean lists 389 open positions — 27 listed in the past two days. Cerulean currently advertises 3.521 open roles in USA, including 150 added in the last 48 hours.

Compensation

The base compensation for this position ranges from USD 26 to USD 31.85 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast-paced, inclusive retail culture focused on learning, diversity and client-centric service. As part of LVMH’s selective brands, the organization emphasizes continuous development, collaborative teamwork and high standards of retail excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Leader», «Client Experience Supervisor», «Beauty Team Lead», «Store Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.