Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Jan 27, 2026

Join Sephora in Mishawaka, United States as a Sales and Service Leader. Lead and inspire teams in a dynamic retail environment. Competitive hourly pay and comprehensive benefits offered.

Overview

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, creating a unique shopping experience for its clients. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where creativity and collaboration are highly valued.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Ensure adherence to company policies and create a safe shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physical ability to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The role is situated in Mishawaka, Indiana, USA. Within Indiana, Cerulean currently features 13 open roles, including 1 recent additions. Across USA, Cerulean lists 2.201 open roles — 89 of them newly added.

Compensation

$22.00 - $29.00 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for professional growth.

Culture

Sephora is dedicated to creating a beauty community where diversity is celebrated and respected. The company promotes a culture of openness and inclusivity, ensuring that every team member feels empowered and valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.