Sephora Sales and Service Leader
- Location
- MinnetonkaMinnesotaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 1, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sales and Service Leader position at Sephora in Minnetonka, Minnesota. Lead retail teams, drive sales, and deliver exceptional client experiences in this full-time opportunity.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and exceed sales goals through coaching and empowerment
- Drive store performance through strong client engagement, expert product knowledge, and personalized beauty recommendations
- Provide ongoing feedback and development to team members to elevate performance and foster professional growth
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
- Foster an inclusive, collaborative team culture where all team members feel empowered and respected
- Ensure compliance with company policies and contribute to creating a safe and enjoyable shopping environment
- Meet required minimum weekly shift commitments (30–40 hours) and maintain punctuality and consistent attendance
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve sales and service goals
- Strong sales acumen and demonstrated client service excellence
- Excellent written and verbal communication and interpersonal skills
- Comfortable thriving in a fast-paced, dynamic retail environment
- Quick learner with ability to absorb, retain, and share product knowledge and training
- Physical capability to lift and carry up to 50 pounds regularly
- Availability for flexible scheduling including nights, weekends, and holidays during peak retail operations
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment. The job posting also notes minimum 3 years of required experience in the source data, suggesting preference for candidates with extended background in comparable roles.
Workplace
This position is based in Minnetonka, Minnesota, USA, within easy reach of Minneapolis.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Retail Operations Lead», «Client Service Supervisor», «Sales Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.