Sephora Sales and Service Leader

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While this position is no longer receiving submissions as of April 13, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.

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Location
MilfordConnecticutUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$28–32/hour
Department
Retail & Boutique Operations
Industry
Selective Retailing & Department Stores
Posted
Apr 13, 2026

About Sephora

Sephora is a leading global beauty retailer known for its curated assortment of prestige cosmetics, skincare and fragrance and for its omnichannel retail experience. Operating under LVMH's selective distribution umbrella, the brand combines high-touch in-store service with digital innovation and invests in training and development to build retail and beauty careers.

Sephora in Milford, CT seeks a Sales and Service Leader. Full-time hourly role $28–$32/hr; lead retail team and elevate client experience.

Role & Responsibilities

  • Lead by example to deliver exceptional client experiences and achieve store sales targets.
  • Coach, mentor and develop team members through ongoing feedback, product training and performance conversations.
  • Drive client engagement through expert product knowledge, personalized recommendations and loyalty program promotion.
  • Support daily store operations including inventory control, visual merchandising and maintaining brand standards.
  • Manage scheduling and ensure reliable coverage during peak retail hours, including nights, weekends and holidays.
  • Promote an inclusive, team-oriented environment and uphold company policies for a safe and welcoming shopping experience.

Qualifications

  • Minimum 3 years of leadership experience in retail, hospitality or a service environment with demonstrated coaching capability.
  • Proven track record of achieving sales goals and developing others.
  • Excellent verbal communication and interpersonal skills with a client-first mindset.
  • Comfortable working in a fast-paced, dynamic retail environment and adapting to change.
  • Physically able to lift and carry up to 50 pounds; reliable attendance and flexible availability for peak periods.

Skills

Client engagement and consultative selling Coaching and team development Product knowledge and merchandising Inventory management Loyalty program promotion and enrollment

Experience

Minimum 3 years of leadership experience in retail, hospitality or customer-focused service settings, with proven ability to coach teams and drive sales performance.

Workplace

The successful candidate will be located in Milford, Connecticut, USA, with easy access to New Haven.

Compensation

The base compensation for this position ranges from USD 28 to USD 32 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora fosters a fast-paced, inclusive culture centered on creativity, product expertise and customer experience. Employees are encouraged to learn continuously, collaborate across functions and build careers within a beauty-focused, performance-driven retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Beauty Sales Supervisor», «Store Sales Leader», «Client Experience Supervisor», «Beauty Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.