Sephora Sales and Service Leader
About Sephora
Sephora is a global leader in prestige beauty retail and is part of the LVMH group. The brand is known for its curated assortment of luxury and indie beauty labels, a digitally enabled omnichannel experience and a strong emphasis on talent development, inclusivity and in‑store client education.
Sephora Midland, TX is hiring a full‑time Sales and Service Leader. Lead the store team, drive sales and deliver exceptional client service. $26–$34/hr.
Role & Responsibilities
- Lead by example to inspire and motivate the store team, driving a high standard of client service and sales performance.
- Coach, mentor and develop team members through regular feedback, training and performance conversations.
- Drive sales through expert product knowledge, personalized client recommendations and strong client engagement.
- Support onboarding and continuous learning on product ranges, loyalty programs and brand initiatives.
- Execute daily store operations including inventory management, stock replenishment and loss prevention practices.
- Maintain visual merchandising standards and ensure the sales floor reflects brand presentation guidelines.
- Uphold company policies and safety standards to create a secure and welcoming shopping environment.
- Ensure reliable coverage and staffing; meet required minimum weekly hours and be available for peak retail periods (nights, weekends, holidays).
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality or a client‑facing service environment.
- Proven track record of coaching teams to achieve sales targets and deliver superior client experiences.
- Strong written and verbal communication skills with the ability to give constructive feedback.
- Demonstrated ability to learn and share product knowledge quickly; familiarity with loyalty program execution.
- Physically able to lift and carry up to 50 pounds; reliable attendance and punctuality.
Skills
Experience
Minimum 2 years of leadership experience in retail, hospitality or a service environment with demonstrated success in coaching teams and achieving sales objectives.
Education
High school diploma or equivalent required; some college or retail/beauty vocational coursework preferred.
Workplace
The successful candidate will be located in Midland, Texas, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 34 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility).
Culture
Sephora cultivates an inclusive, client‑centric culture that prizes diversity, creativity and continuous learning. As part of the LVMH group, the brand emphasizes professional development, in‑store innovation and collaborative teamwork across its global network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Leader», «Beauty Team Leader», «Store Supervisor», «Client Experience Manager», «Beauty Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.