Sephora Sales and Service Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Jan 20, 2026

Sephora in Miami is hiring a Sales and Service Leader. Join a dynamic team in a full-time role with competitive pay and benefits. Apply now!

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty and commitment to customer service, Sephora offers a dynamic and inclusive work environment where employees are encouraged to thrive and grow.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote a culture of openness and inclusivity where everyone feels empowered.
  • Ensure adherence to company policies and create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • Proven ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfortable in a fast-paced and dynamic environment.
  • Physically able to lift and carry up to 50 pounds.

Skills

Leadership and team management Client engagement and service excellence Product knowledge and training Communication and interpersonal skills Adaptability in a dynamic environment

Experience

A minimum of 2 years of leadership experience in retail, hospitality, or service sectors is required.

Workplace

The successful candidate will be located in Miami, USA. 110 luxury roles are listed in Miami on Cerulean, 1 posted in the last 48 hours. Cerulean currently advertises 2.173 open roles in USA, including 49 added in the last 48 hours.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Culture

Sephora fosters a beauty community where uniqueness is celebrated, creating an inclusive and empowering environment for all employees. The company is committed to diversity, equity, and inclusion, ensuring a workplace where everyone feels respected and valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.