Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Mid-Level
Posted
Jan 11, 2026

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury products. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and a unique shopping experience. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where employees are encouraged to thrive and grow.

Join Sephora in Miami as a Sales and Service Leader. Lead a dynamic team, drive store success, and foster inclusivity in a full-time role with competitive pay and benefits.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory management, visual merchandising, and maintaining store standards.
  • Promote a culture of inclusivity and teamwork.
  • Uphold Sephora standards and ensure a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Skills

Proven ability to coach and inspire teams to achieve goals. Strong sales and client service skills. Excellent communication and interpersonal skills. Comfortable in a fast-paced and dynamic environment. Quick learner with the ability to absorb and share product knowledge and training. Physically able to lift and carry up to 50 pounds.

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

Workplace

The successful candidate will be located in Miami, Miami, USA.

Compensation

$24.00 - $31.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, along with a commitment to inclusion and belonging.

Culture

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and empowerment, ensuring a dynamic and inclusive workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Sephora

Sephora Sales and Service Leader

Miami, USA

Continue to the application.