Sephora Sales and Service Leader

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Location
USA
└Louisiana
└Metairie
Employment
Full-Time
Seniority
Supervisor
Compensation
$24–31/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 2, 2026

About Sephora

Sephora is a leading global prestige beauty retailer and a member of the LVMH group. The brand operates a high‑volume omnichannel business known for its broad assortment of cosmetic, fragrance and skincare brands, immersive in‑store experiences and strong emphasis on product education and talent development.

Sephora Metairie, LA — Sales and Service Leader (full-time). Lead retail teams, drive sales and service. $24–$31/hr.

Role & Responsibilities

  • Lead and inspire the store team by modeling exceptional client service and high professional standards.
  • Coach, develop and provide ongoing feedback to team members to elevate sales performance and product expertise.
  • Drive sales through personalized client engagement, expert product recommendations and loyalty program activation.
  • Support onboarding, training initiatives and continuous learning in service excellence, merchandising and brand initiatives.
  • Execute daily store operations including inventory control, visual merchandising and adherence to store standards and loss‑prevention procedures.
  • Manage staffing reliability and flexible scheduling to meet peak retail hours (nights, weekends, holidays) and store coverage requirements.
  • Foster an inclusive, team‑oriented culture that prioritizes client experience and employee belonging.

Qualifications

  • Minimum 3 years of leadership experience in retail, hospitality, or a client‑facing service environment.
  • Proven track record of coaching teams to meet or exceed sales and service targets.
  • Strong interpersonal and communication skills with the ability to influence and motivate a diverse team.
  • Demonstrated comfort working in a fast‑paced, high‑volume retail environment and learning new product assortments quickly.
  • Availability for a full‑time schedule (30–40 hours/week), including nights, weekends and holidays; consistent punctuality and attendance required.
  • Physically able to lift and carry up to 50 pounds.

Skills

Team leadership and coaching Clienteling and personalized selling Retail sales execution Visual merchandising and store presentation Inventory control and stock management Point‑of‑sale (POS) operations Loyalty program enrollment and activation

Experience

Minimum 3 years of supervisory or leadership experience in a retail, hospitality, or service environment, with demonstrated success in driving sales and developing frontline employees.

Education

High school diploma or equivalent required; post‑secondary coursework in business, retail management or hospitality preferred.

Workplace

This position is based in Metairie, Louisiana, USA, within easy reach of New Orleans.

Compensation

The base compensation for this position ranges from USD 24 to USD 31 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast‑paced, inclusive beauty retail culture that prizes product expertise, continuous learning and career mobility. The brand emphasizes diversity, employee development and a client‑first approach to create a welcoming workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Lead», «Beauty Sales Supervisor», «Assistant Store Manager», «Client Experience Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.