Sephora Sales and Service Leader

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While this position is no longer receiving submissions as of April 9, 2026, we invite you to explore further opportunities at Sephora or browse all open roles.

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Location
MayaguezPuerto RicoUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$22–29/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 9, 2026

About Sephora

Sephora is a global beauty retail leader known for its curated assortment of cosmetics, skincare and fragrance. The brand operates an extensive network of stores and digital channels and is part of the LVMH Group, benefitting from the resources and luxury retail expertise of the parent company.

Sephora — Sales and Service Leader in Mayaguez, PR. Full-time hourly role ($22–$29/hr) leading store teams to deliver exceptional client service.

Role & Responsibilities

  • Lead, coach and motivate store team members to deliver exceptional client service and achieve sales targets.
  • Drive client engagement through expert product knowledge, personalised recommendations and loyalty programme execution.
  • Support onboarding and continuous development of staff in service excellence, product training and brand initiatives.
  • Oversee daily store operations including inventory control, visual merchandising and adherence to store standards.
  • Promote an inclusive, collaborative culture and ensure compliance with company policies and safety procedures.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or service environments; 3 years preferred.
  • Proven ability to coach, develop and inspire team members to reach performance goals.
  • Strong sales orientation with excellent client service and interpersonal skills.
  • Comfortable working in a fast-paced retail environment with flexible availability for nights, weekends and holidays.
  • Physically able to lift and carry up to 50 pounds.

Skills

Client engagement Coaching and team development Product knowledge (cosmetics/beauty) Visual merchandising Inventory management Point-of-sale (POS) operations

Experience

Minimum 2 years of leadership experience in retail, hospitality, or service; 3 years preferred, with demonstrable coaching and sales-results history.

Education

High school diploma or equivalent required; post-secondary coursework or retail/management certification preferred.

Workplace

This position is based in Mayaguez, Puerto Rico, USA, within easy reach of San Juan.

Compensation

The base compensation for this position ranges from USD 22 to USD 29 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora emphasises inclusivity, creativity and a client-first retail ethos. The company fosters a collaborative environment where continuous learning, diversity and personal development are encouraged.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Sales Leader», «Client Experience Supervisor», «Retail Team Leader», «Beauty Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.