Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- May 19, 2026
About Sephora
Sephora is a global specialty retailer of prestige beauty, operating an omnichannel network of experiential stores and an extensive online platform. As part of the LVMH group, Sephora emphasizes brand discovery, product expertise and customer experience, and is recognized for structured training, diversity initiatives and fast-paced retail operations.
Sephora seeks a Sales and Service Leader in Manhasset, NY to lead store teams and drive sales. Hourly position at $28–$32/hr.
Role & Responsibilities
- Lead by example to inspire and motivate the store team to deliver exceptional client service and achieve sales targets.
- Coach, mentor and develop associates through on‑the‑job feedback, performance coaching and structured training.
- Drive sales performance through expert product recommendations, clienteling and personalised service.
- Manage daily store operations including inventory control, visual merchandising, stock replenishment and adherence to store standards.
- Support onboarding and continuous learning programs, ensuring staff proficiency in loyalty programs and brand initiatives.
- Foster an inclusive, collaborative culture where diverse perspectives are respected and team engagement is prioritised.
- Ensure compliance with company policies, loss prevention procedures and health & safety standards.
- Maintain reliable scheduling and staffing coverage during peak retail periods (nights, weekends and holidays).
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality or customer‑facing service environments; 3+ years preferred.
- Demonstrated ability to coach teams to meet and exceed sales and service objectives.
- Proven sales aptitude with strong clienteling and relationship‑building skills.
- Excellent interpersonal and communication skills, with comfort in a fast‑paced, dynamic environment.
- Availability for flexible scheduling including nights, weekends and holidays; punctuality and consistent attendance.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum 2 years of supervisory or leadership experience in retail, hospitality or service environments; 3+ years preferred, with a track record of coaching teams and delivering sales results.
Education
High school diploma or equivalent required; post‑secondary study or beauty‑related certifications are a plus.
Workplace
The role is situated in Manhasset, New York, USA — conveniently close to New York.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility varies).
Culture
Sephora cultivates a fast‑moving, client‑centric workplace that prizes product expertise, inclusivity and professional growth. Employees are encouraged to develop through structured training and to contribute to a collaborative, diversity‑focused retail environment under the LVMH umbrella.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Manager», «Client Experience Lead», «Beauty Service Supervisor», «Store Sales Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.