Sephora Sales and Service Leader

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Location
LynnwoodWashingtonUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$26–34/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 7, 2026

About Sephora

Sephora is a global prestige beauty retailer renowned for its curated assortment of cosmetics, skincare and fragrance brands and its experiential in-store service. As part of the LVMH group, Sephora combines luxury retail standards with an innovation-driven approach to merchandising, clienteling and talent development across its network of stores.

Sephora in Lynnwood, WA is hiring a Sales and Service Leader (Full Time). Hourly pay $26–$34/hr; lead and develop a beauty retail team.

Role & Responsibilities

  • Lead and inspire the store team by modelling exceptional client service and selling behaviours to achieve individual and store sales targets.
  • Coach, mentor and develop associates through onboarding, product training, loyalty programme education and continuous feedback.
  • Drive client engagement through personalised consultations, expert product recommendations and targeted conversion strategies.
  • Support daily store operations including inventory control, visual merchandising standards and loss-prevention practices.
  • Manage scheduling and ensure adequate coverage during peak periods (nights, weekends and holidays).
  • Maintain Sephora operational and safety standards to deliver a consistent, enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality or a client-facing service environment (3+ years preferred).
  • Proven ability to coach and motivate teams to meet sales and service objectives.
  • Strong communication and interpersonal skills with a client-first mindset.
  • Demonstrable track record of achieving sales targets and delivering outstanding customer experiences.
  • Ability to learn and disseminate product knowledge quickly and to train others.
  • Physically able to lift and carry up to 50 pounds.

Skills

Team leadership Coaching and development Client engagement and relationship building Retail sales and KPI-driven performance Product knowledge (beauty/cosmetics) Visual merchandising Inventory management Loyalty program operations Excellent verbal communication Availability for flexible scheduling (nights, weekends, holidays)

Experience

At least 2 years of supervisory or team-lead experience in retail, hospitality, or another fast-paced, customer-facing environment; 3+ years preferred. Demonstrable experience coaching staff, driving sales and maintaining operational standards.

Education

High school diploma or equivalent required; college coursework or a relevant degree is preferred but not required.

Workplace

This position is based in Lynnwood, Washington, USA, within easy reach of Seattle.

Compensation

The base compensation for this position ranges from USD 26 to USD 34 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, high-energy retail culture that values diversity, continuous learning and a passion for beauty. The environment emphasizes coaching, collaboration and career progression within a global luxury-retail network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Beauty Team Lead», «Store Sales Lead», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.