Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22–25.50/hour
- Department
- Retail & Boutique Operations
- Posted
- May 12, 2026
About Sephora
Sephora is a global leader in prestige beauty retail, operating an extensive network of stores and a robust e-commerce platform. As part of the LVMH group, Sephora is recognized for its breadth of brands, rigorous retail standards, and strong investment in employee learning and diversity. The workplace emphasizes client-centric service, product expertise, and continuous training for customer-facing teams.
Sephora in Lubbock, TX is hiring a Sales and Service Leader (full-time). Hourly pay $22–$25.50; lead store team and elevate client experience.
Role & Responsibilities
- Lead by example to drive sales and service performance across the store; coach and motivate the team to meet and exceed targets.
- Deliver exceptional client experiences through product expertise, personalised recommendations, and high standards of clienteling.
- Provide ongoing coaching, feedback and development to elevate team skills and career progression.
- Support onboarding and continuous training initiatives including loyalty programmes and brand activations.
- Assist with daily store operations including inventory handling, visual merchandising, and maintaining brand presentation standards.
- Ensure compliance with company policies and safety procedures to create a secure shopping environment.
- Foster an inclusive team culture that promotes collaboration, respect and employee engagement.
Qualifications
- Minimum 3 years of leadership or supervisory experience in retail, hospitality or a service environment.
- Proven ability to coach, develop and inspire teams to achieve sales and service goals.
- Demonstrable track record of strong client service and sales performance.
- Excellent interpersonal and verbal communication skills; ability to manage diverse teams.
- Availability to work flexible retail hours including nights, weekends and holidays; punctuality and reliable attendance.
- Physically able to lift and carry up to 50 pounds.
Skills
Experience
Minimum three years of supervisory or leadership experience in retail, hospitality or a customer-facing service environment; experience coaching teams to achieve sales targets. Prior experience in beauty or cosmetics retail is an asset.
Education
High school diploma or equivalent; post-secondary coursework or certification in retail management, cosmetics, or a related field preferred.
Workplace
The successful candidate will be located in Lubbock, Texas, USA, with easy access to Dallas.
Compensation
The base compensation for this position ranges from USD 22 to USD 25.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora cultivates a fast-paced, inclusive beauty community that values individuality, continuous learning, and professional development. The company promotes a client-first ethos and invests in training and development to help employees grow within the brand and the broader LVMH group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Beauty Team Leader», «Client Experience Supervisor», «Store Sales Coach», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.