Sephora Sales and Service Leader

Los Angeles California USA

Employment
Full-Time
Seniority
Supervisor
Compensation
$28–32.20/hour
Posted
Nov 10, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

The Sales and Service Leader at Sephora’s Beverly Center store in Los Angeles leads and develops team members, drives client service and sales performance, and supports training, store operations, inventory, and visual merchandising. This is a permanent, full-time role requiring 30–40 hours per week, with hourly pay of $28.00–$32.20, depending on qualifications, experience, and other legitimate business factors.

Role & Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Drive store performance through client engagement, product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to elevate team performance.
  • Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote an inclusive, open culture where everyone feels empowered.
  • Uphold company policies and help create a safe and enjoyable shopping experience.

Qualifications

  • Available for 30–40 hours per week and the required minimum number of weekly shifts or hours.
  • Available during peak retail operations, including nights, weekends, and holidays.
  • Punctual with consistent attendance.
  • At least 2 years of leadership experience in a retail, hospitality, or service environment; at least 3 years of experience.
  • Proven ability to coach and inspire teams to achieve goals.
  • Physically able to lift and carry up to 50 pounds.

Skills

Strong sales and client service skills. Excellent communication and interpersonal skills. Ability to coach and inspire teams. Ability to absorb and share product knowledge and training quickly. Comfort in a fast-paced, dynamic environment.

Experience

At least 2 years of leadership experience in a retail, hospitality, or service environment; at least 3 years of experience.

Workplace

The role is situated in Los Angeles, California, USA.

The setting California

Explore jobs in California or in the USA.

Compensation

The base compensation for this position ranges from USD 28 to USD 32.20 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits, based on eligibility.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Sephora

Sephora Sales and Service Leader

Los Angeles, USA

Continue to the application.

Country and Language