Sephora Sales and Service Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$28–32.20/hour
Posted
Sep 24, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Sales and Service Leader in Los Angeles, CA – lead teams, drive sales, and elevate beauty retail excellence. Full-time, $28–$32.20/hr.

Role & Responsibilities

  • Lead and coach team members to deliver exceptional client service and achieve sales goals
  • Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations
  • Support team onboarding and continuous development in service excellence, loyalty programs, and product expertise
  • Assist with inventory management, visual merchandising, and store standards compliance
  • Foster an inclusive and collaborative workplace culture
  • Execute daily operational requirements and uphold Sephora brand standards
  • Meet minimum weekly shift requirements and maintain consistent attendance during peak retail operations

Qualifications

  • Minimum 2 years of leadership experience in retail, hospitality, or service environment
  • Proven ability to coach and inspire teams to achieve sales and service goals
  • Strong sales and client service skills
  • Excellent communication and interpersonal abilities
  • Comfort with fast-paced and dynamic retail environments
  • Quick learner capable of absorbing and sharing product knowledge
  • Physically able to lift and carry up to 50 pounds

Skills

Team leadership Sales performance management Client service excellence Product knowledge development Inventory management Visual merchandising Staff coaching and mentoring

Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment with a proven track record of coaching and inspiring teams to achieve performance goals.

Workplace

The role is situated in Los Angeles, California, USA.

Compensation

The base compensation for this position ranges from USD 28 to USD 32.20 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture and belonging initiatives.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Service Leader», «Sales Team Leader», «Beauty Advisor Leader», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Sales and Service Leader

Los Angeles, USA

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