Sephora Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22–25.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 6, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Sales and Service Leader role in Lexington, Kentucky. Lead beauty retail operations, coach teams, and inspire client experiences with $22–$25.50/hr compensation.
Role & Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales targets
- Coach and empower team members through ongoing feedback and development to elevate performance
- Drive store success through strong client engagement, expert product knowledge, and personalized recommendations
- Support onboarding and continuous learning initiatives in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily store operations including inventory management, visual merchandising, and maintenance of Sephora standards
- Promote a culture of openness and inclusivity where all team members feel empowered and valued
- Maintain company policies and help create a safe and enjoyable shopping experience for clients
Qualifications
- Minimum 2 years of leadership experience in retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills with demonstrated success in a beauty or comparable retail setting
- Excellent communication and interpersonal abilities
- Physical capability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment. The profile indicates "Minimum 3 years" in the requiredExperience field; the more conservative 2-year minimum from the qualifications section is used as the primary requirement, with demonstrated track record of coaching and inspiring teams to achieve sales and service goals.
Workplace
The role is situated in Lexington, Kentucky, USA.
Compensation
The base compensation for this position ranges from USD 22 to USD 25.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; Inclusion and belonging initiatives; commitment to creating a diverse and equitable beauty community.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Leader», «Sales Team Lead», «Client Experience Supervisor», «Retail Department Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.